Patient’s Rights and Responsibilities

RIGHTS

  •  To be treated with respect and courtesy.
  • To have privacy, confidentiality and dignity respected.
  • Receive clear understandable information about your treatment and care.  Ask questions if you are unsure.
  • Know the name of the person treating you and their professional capacity.
  • To be kept informed on waiting times, delays and cancellations.
  • If you desire you can be accompanied by a friend or relative during consultation or examination.
  • You have the right to refuse treatment—the consequences of refusing treatment will be made clear to you.
  • Provide feedback which will help us improve the quality of care we offer in the future.

 

RESPONSIBILITIES

  •  We appreciate reasonable conduct from patients, relatives and friends.
  • To provide full information about past or present illness and other health matters which will aid treatment.
  • To confirm that you understand the treatment being provided and course of action.
  • To follow treatment plans recommended. The patient is responsible for consequences of refusing treatment or not following professional advice.
  • Notify the appropriate member of staff if you cannot make an appointment—alternative arrangements can be made, benefiting others.
  • Consider participating in education, training and research.

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